Our Story

For all of Kaitlyn’s life, her grandma, Catherine, mended the family’s clothing. After she passed, Kaitlyn kept her grandma’s favorite green sweater because it smelled like her perfume. When she noticed the sweater had a hole in it, she thought:Who will fix my clothes now?

Expecting a simple answer from Google, Kaitlyn learned that finding someone to fix her clothing at a reasonable price is frustratingly hard. More than that, she realized that there is a direct link between the difficulty in finding clothing repair services and the explosion of the environmentally unsound fast fashion business model.


​And so, MendIt was born-- A digital marketplace that will make it fast and easy for everyone to find help and save clothing from landfills. 

Meet Our Team

  • Kaitlyn Allen, Founder & CEO

    Kaitlyn Allen is a sustainability-focused serial entrepreneur and executive leader. She is the founder of MendIt, Inc., the nation’s first apparelcare marketplace enabling brands to offer clothing repair and end-of-life care at scale through a decentralized model.

    Previously, Kaitlyn was founder and CEO of Global Affairs Associates (GAA), a boutique corporate sustainability consulting firm, which was acquired in 2021 by ClimeCo, a global decarbonization solutions company. Kaitlyn co-founded and co-hosts the ESG Decoded podcast, the number one podcast in its category, which shares updates on business innovation and sustainability in a clear and actionable manner.

    Beyond her mission to re-introduce respect for nature to business, she enjoys spending time outdoors with her family, baking, and reading.

  • Erin Fitzpatrick, COO

    Erin Fitzpatrick, COO at Mendit, is an accomplished entrepreneur with notable exits from two pet care businesses in 2023. She's a dynamic leader driven by a passion for sustainability, integrating circular economy principles to minimize waste and maximize resource efficiency. Erin's background in hospitality management ensures exceptional customer service, reflecting her dedication to meaningful interactions. Her multifaceted approach combines business expertise with sustainability values, positioning her as a dynamic leader in her field. Beyond work, Erin enjoys time with family, traveling, and exploring new vegetarian dishes.
We would love to hear from you! Click here to email our team.

  • Vision

    Every piece of clothing passes through the MendIt ecosystem at some point during its
    ​life and ends up recycled instead of landfilled.

  • Mission

    Make sustainable consumption convenient and fun.
Learn More About Our Vision: A Circular Economy For Textiles

Core Values

  • Convenience

    We develop products that make reducing one’s environmental footprint convenient to consumers. The marriage of convenience and sustainability strengthens our market position and transforms sustainability from a niche cause into a broadly accessible service that appeals to everyday consumers.

  • Sustainability

    At its core, sustainability means meeting the needs of our generation without compromising the ability of future generations to meet their own needs. Our humble contribution to a more sustainable economy is two-fold: removing barriers to extending the life of clothing and recycling at end-of-product-life. 

  • Honesty

    Honesty with our stakeholders--whether it’s good or bad news or somewhere in between--allows us to continually improve our business and strengthen our value proposition to society and customers.

  • Free up your time for the things that really matter.

  • Save money and give your clothes a second life.

  • Foster community and support local business.

  • Reduce your environmental footprint.

Affiliations